Kawaii Depot Stationery Supply accepts orders submitted by e-mail and by mail-in order form, in addition to orders submitted via our website shopping cart. Mail-in and e-mail orders can be payed for with cash, money order, or credit card.
To submit an order via E-Mail: Send us an email at firstname.lastname@example.org. Include in the e-mail the names, item numbers and quantities of the items you wish to order, your full name and shipping address, and your preferred payment method. We will e-mail you back with your order total, including tax and shipping. Download and print our PDF Order Form and fill in the payment and shipping information sections only. Send the filled-out order form, along with your payment, to the mailing address listed on the form. You will receive an e-mail conformation when your payment is received.
To submit an order via Mail-In Order Form: Download and print our PDF Order Form. Fill out the form with the items you wish to purchase. Use the shipping table on the form to determine your shipping costs, and add all of the items together. Fill out the shipping and payment information. If paying via credit card and the card billing address is different than the order shipping address, please write the billing address on the back of the form. Send the completed order form, along with payment, to the mailing address listed on the form. You will receive an e-mail conformation when your order and payment are received.
All orders placed within California are subject to 7.25% CA Sales Tax.
Item numbers are located on each item's individual page, underneath the photographs. Including item numbers on your order form is requested, but is not mandatory.
If case of an out-of-stock item being included in your order total, we will notify you about the item by the email address you provided us. You will have the option to replace the out-of-stock item with an item of equal value. If we do not hear from you in 3 days, we will process and ship the rest of your order. On mail-in orders paid via cash or money order, we reserve the right to replace out-of-stock items with a comparable item of equal value. Refunds for out-stock-items will be given by request only.
For questions regarding returns, please see our Return Policy.
At Kawaii Depot, we are dedicated to providing the best customer service possible. Please feel free to contact us with any questions or comments, or regarding any issue.
For general questions and comments, please contact us at: email@example.com
If you would like to speak with someone at Kawaii Depot Stationery Supply, please call Toll-Free: (888)-912-4486