We are located in Northern California, USA, near the Sacramento/San Francisco area. All orders ship from 95628.
Our company was founded in 2009 and our website launched in 2010.
Because it makes us happy!! The founders of Kawaii Depot Stationery Supply started out as kawaii stationery collectors long before our company was founded. We immersed ourselves in the world of Japanese stationery and learned as much as possible about the brands, styles, and history associated with it. We love paper products and office supplies because they are useful as well as adorable. We love the world of kawaii because of its' focus on happiness, cuteness.. and food with faces! We enjoy being able to spread happiness with each package of cute stationery we send.

Our website accepts payments for orders via PayPal, Credit/Debit Card, and Amazon Pay.

PayPal: During checkout, login to your PayPal account to pay for your order with your PayPal balance or any of the payment methods stored in your PayPal account.

Credit or Debit Card Payments: Go to your shopping cart and click on the pink "checkout" button. Fill in your shipping and billing information. Select the "Credit/Debit Card" payment option and enter your account information to complete your order.

Amazon Pay: Quickly and easily pay for your order via your Amazon account. Go to your shopping cart and click the Amazon Pay button. Log in to your Amazon account and select any of your stored payment methods.

Per our Order Policy, all orders are shipped within 1-3 business days from the date the order was placed. Most USA customers receive their package within about one week from when their order was placed. We always send a shipping confirmation email with order tracking info when your package has shipped. We ship all packages via USPS (United States Postal Service).
YES!! (baring a very rare incident involving the postal carrier). As stationery collectors ourselves, we understand the importance of carefully packaging all items for safe shipping. We use sturdy backing boards and cellophane to package EVERY order, as well as bubble wrap or a padded envelope, depending on order contents and package type. Our goal is to provide collectible products that arrive to our customers in original collectible condition.
We think of our shop as a finely curated boutique, meant to showcase products that are important to kawaii collectors, as well as the customer just looking for something cute. We choose our products based on quality, brand, current popularity and trends, as well as our own interest. Our selection includes over 800 unique products. Our goal is to provide an amazing selection at great prices. If you have a suggestion for a product or brand that you would like us to carry in our shop, please email us!

We have great professional relationships with wholesale providers from around the world!

Our San-x products are imported from Japan. We choose primarily products that are stationery and /or office supply related. All of our San-x products are 100% authentic!

Our Shinzi Katoh products are shipped directly to us from Shinzi Katoh in Japan. All of our Shinzi Katoh products are 100% authentic!

Our Sanrio products come from licensed distributors. We carry both Sanrio License and Sanrio Original items. We realize, as collectors ourselves, that is very important to be be aware of which type of product you are purchasing. We label EVERY Sanrio product we sell as either Sanrio License or Sanrio Original in the item's online description, so buyers know which type of product they are purchasing.

Our Jetoy products come directly from Jetoy Co. in Korea. Our Jetoy Korea products are 100% authentic!

Our Fancy Brands (Q-lia, Kamio, Crux, Mind Wave, Pool Cool) as well as our Korean Stickers (Funny World brand) come from an established kawaii distributor of Japanese & Korean products. All Fancy Brand items are 100% authentic.

Our Iwako Erasers come from the #1 licensed distributor and importer of Iwako products. All Iwako products we sell are 100% authentic and made in Japan. We purchase newly released eraser series frequently, in order to provide our customers with the best selection possible for their eraser collections.

Our main focus is authentic Japanese & Korean Stationery, but we also love many other brands and designs, as long as it is cute and paper! We have wholesale relationships with and carry products from Tokidoki Italy and Rifle Paper Co. (Florida, USA). As always, all products are 100% authentic!

The Cute and The Cheap: We carry some cute, inexpensive stationery products and accessories that are non-brand and come from Japan, Korea, USA, or China. These are fun products that are great for using in day-to-day projects, such as planning, writing notes, or just sending something sweet to a friend! These products include sticky notes, memo flags, gel pens, some postcards, some washi tapes, etc. If an item is "non-brand", it is designed and/or produced in one of the countries previously listed.

YES!! We have a special offer to fit almost any purchase. We have promotions that never expire, as well as limited discounts that are offered on special occasions. See all of our current coupons on our Special Offers page. Follow us on Facebook/Twitter/Instagram for notifications on all of our discounts and specials! USA shipping is always a flat-rate of just $3.95 for any order... unless you spend $50 or more, then shipping is automatically FREE (no code or action needed!)
Absolutely. Our website is protected through SSL encryption via GoDaddy and Starfield Technologies. We never share or store ANY payment or personal information and no information is shared with any third parties.
We currently do not provide wholesale product services. If we do provide such services in the future, we will post details on our Information page.

Sure! Contact us at contact@kawaiidepot.com with your website or social media site info and your press kit info (where applicable). If you would like to host a giveaway of our products, please contact us and tell us about your website/company, provide links to your social media, and also please list the products from our site that you are interested in for your review or giveaway.

See our Special Offers page for complete details.

Our shopping site has moved from our sub-domain shop.kawaiidepot.com to our main domain, KawaiiDepot.com. Customer logins created on shop.kawaiidepot.com will be retired. You can create a new customer login on KawaiiDepot.com here.

If you need access to any past Kawaii Depot Stationery Supply orders placed before October 01, 2021, please contact us for a copy of your invoice. Please include the order number in your request.